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DISCUSSION OVERVIEW

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Leveraging the Sales Order Process with Touchless Automation
22 Apr 2021
15:00-16:30  CET
EUROPE
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We know digital technologies and AI are moving different companies’ way beyond manual order processing and having a direct impact on orders and customer satisfaction. But technologies like RPA and OCR are elevating sales systems and they aren’t failsafe.

We’re going to look at the role sales order automation is playing in the digital transformation of a business. We’ll discuss the challenges of implementation and integration, and how to choose the right intelligent tool to speed up order processing, whilst reducing costs and keeping the customer happy.

TOPICS OF DISCUSSION:

  • Leveraging AI to accelerate orders and improve customer experience
  • The different capabilities of workflow technologies like RPA and OCR
  • The challenges of implementing intelligent digital systems
  • Reducing costs and improving efficiency in the sales order process


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Speakers & Moderator
Dominic AelberryVP of EMEA Conexiom
Sarah LinnCommercial Director, Digital & Insight LGC Group
Raed EssaleChief Operating Officer Unilumin
Glenn FitzgeraldChief Data Officer Fujitsu
Jens KaatzeSVP Digital Transformation & Business Model Innovation Covestro
Clare ForestierSenior Moderator and Editor Discussion Box
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